Sorry that we're not as perfect as you would like us to be. Maybe we should emulate a few *perfect* mainstream companies out there who always get everything right. Companies like....
Oh, wait. There aren't any companies that always get everything right. Especially not tiny, smoking fetish companies that try to do things that are usually only done by much larger online companies.
Just like Toy*ota, Microsoft and Starbucks, we sometimes hit, and sometimes miss.Specifically...
1. We were planning to launch months ago but we had a couple of unexpected technical glitches that prevented us from throwing the switch. Not to say this is quite as life-and-death, but would you be critical of NASA for delaying a space shuttle launch if they found some major tech problems on the launch pad?
2. True, and we've said on the blog numerous times that we apologize for the lack of updates there - but we've been tied up with the new site and haven't been able to do everything. We should also mention that we didn't just launch the blog and abandon it - we've been updating it since *2005.*
3. Our "update" to the "long-lagging" SSOnline site? What does *that* mean?
